Privacy Policy
This Privacy Policy explains how Ripper Casino ("we", "us", "our") handles personal information when you access ripperplay.net (the "Website") and use related services (the "Services") in Australia. It sets out what we collect, how we use it, when we share it, and how you can exercise privacy rights.
We use "personal information" to mean information that identifies you or could reasonably identify you.
Information we collect
We collect personal information in several ways: directly from you, automatically through your device/browser, and from service providers involved in delivering the Services.
Identity and contact information
This may include your name, date of birth, email, phone number, username, and account identifiers.
Account and eligibility information
We may collect details used to confirm that you are eligible to use the Services (including that you are 18+). If verification is required for safety or compliance reasons, we may request additional information or documents.
Usage and device data
This may include IP address, device and browser type, operating system, settings, approximate location derived from technical signals, pages viewed, interaction logs, and timestamps.
Transaction data (if applicable)
If you deposit, withdraw, or otherwise transact, we may process transaction records, payment method type, payment status, and risk-related signals necessary to prevent fraud and reconcile payments. Where possible, sensitive payment details are handled by payment providers rather than stored by us.
Support and communications
If you contact support, we may keep records of messages, call notes, verification steps, and complaint details to resolve issues and improve service quality.
How we use personal information
We may use personal information to:
Register and administer accounts
Provide gameplay and account features
Process transactions and maintain accurate records (if applicable)
Prevent fraud, enforce security controls, and investigate suspicious activity
Monitor service performance and fix errors
Respond to support requests and manage disputes
Manage consent choices and communications preferences, including marketing choices where applicable
Legal bases for processing (general framework)
Depending on the purpose and context, we process personal information based on:
Contract: to provide the Services you request and manage your account
Legitimate interests: to secure the Website, prevent misuse, and improve reliability (balanced with
user rights)
Consent: for optional cookies and certain communications where you choose to opt in
Legal obligation: to comply with applicable laws and lawful requests in Australia
Sharing of personal information
We may share personal information with:
Service providers acting on our instructions (for example, hosting, security monitoring, analytics,
customer support, and payment processing where applicable)
Professional advisers (legal, audit, compliance) when needed
Authorities or third parties when required by law or where necessary to protect users, the Website,
or our rights
We do not disclose personal information beyond what is necessary for these purposes.
International data transfers
Some operational partners may process data outside Australia. Where this occurs, we use reasonable safeguards such as contractual protections and assessments designed to support appropriate handling of personal information.
Retention
We keep personal information for as long as needed for the purposes described in this policy. Retention may depend on:
Whether your account is active or closed
Fraud prevention and security needs
Dispute resolution requirements
Recordkeeping duties that may apply under Australian law
When retention is no longer required, we take reasonable steps to delete or de-identify personal information.
Security
We apply reasonable measures to protect personal information, which may include access controls, encryption in transit where feasible, logging and monitoring, and staff procedures for handling requests. Despite these efforts, no online system is completely secure and we cannot guarantee absolute security.
Your privacy rights and choices
Depending on your situation and applicable requirements, you may request:
Access to your personal information
Correction of inaccurate or outdated information
Deletion or de-identification where appropriate
Restriction or objection to certain processing
Data portability for information you provided, where feasible
Withdrawal of consent for processing based on consent
You can also manage marketing preferences through unsubscribe options (where provided) or by contacting us.
How to contact us about privacy
To make a privacy request or ask a question, contact:
Email: rippercasino_support@gmail.com
We may ask for information to verify your identity before fulfilling a request.
18+ users only
The Services are intended for adults (18+). We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided personal information, notify us so we can take appropriate action.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Services or operational requirements in Australia. The most current version applies once published on the Website.
Contact details
- Email: rippercasino_support@gmail.com
- Phone: +61 3 9018 4426
- Address: Level 14, 380 St Kilda Road, Melbourne VIC 3004, Australia