Responsible Gambling Policy
Ripper Casino provides online gambling-style entertainment through ripperplay.net. This policy explains our safer gambling approach, including practical tools to help you control spending and time, guidance on recognising risk, and how to request account protections.
Gambling should be a form of entertainment. If it stops being enjoyable or begins to affect your wellbeing, finances, or relationships, it is important to take action early.
Age restriction (18+)
Use of the Website and Services is strictly limited to individuals aged 18 or older. If you are under 18, you must not use the Services or attempt to create an account.
Safer gambling principles
We encourage you to:
Treat gambling as leisure, not income
Set a budget you can afford to lose and stick to it
Set time boundaries and take regular breaks
Avoid gambling when experiencing stress, emotional distress, or impairment
Keep track of deposits, bets, and session time
Never chase losses
Tools available to help you stay in control
You can request safer gambling tools to manage play. Depending on account status and technical factors, these may include:
Deposit limits
A deposit limit can restrict how much you can add to your account over a set period (daily/weekly/monthly). Once the cap is reached, further deposits may be blocked until the period resets.
Loss limits
Loss limits can help reduce overspending by limiting the amount you can lose over a defined timeframe.
Session or time limits
Time controls can set a maximum session length or provide reminders to take breaks, helping you manage time spent on the Website.
Time-outs (cooling-off periods)
A time-out temporarily blocks access for a short period so you can step away and reset. This is useful if you feel your play is becoming difficult to manage.
Self-exclusion
Self-exclusion is designed for users who want a longer pause from gambling. During self-exclusion, access to gambling features should be restricted. If reinstatement is available, it is typically not immediate and may require additional checks.
Account closure
You can request permanent closure if you no longer want to use the Services. We may need to retain limited records for security, dispute resolution, and legal purposes.
How to request limits, time-outs, or self-exclusion
To request any safer gambling tool, contact support:
Email: rippercasino_support@gmail.com
Phone: +61 3 9018 4426
For account safety, we may ask you to confirm identifying details before applying restrictions.
Warning signs and practical advice
Warning signs may include:
Spending more money or time than planned
Borrowing money or selling items to fund gambling
Hiding gambling activity from others
Feeling restless or irritable when not gambling
Gambling affecting sleep, work, or relationships
Trying to recover losses quickly
Practical steps that can help include taking a break, setting stricter limits, removing saved payment methods, and speaking to a qualified professional.
Getting help and seeking professional support
If gambling is causing harm or feels hard to control, consider seeking confidential support from a licensed counsellor, healthcare provider, or other qualified professional in Australia. Early support can reduce harm and help you regain control.
Protecting minors and shared-device guidance
If you share a device or internet access:
Use a device passcode and separate user profiles
Do not store passwords in browsers
Log out after each session
Keep payment methods private
Enable device-level parental controls where appropriate
Adults are responsible for preventing minors from accessing the Website.
Operational approach
We may use practical measures to identify potentially risky patterns (for example, unusually long sessions or repeated deposits). These indicators are not a diagnosis. Where appropriate, we may provide reminders about tools and support options.
Updates to this Responsible Gambling Policy
We may update this policy to reflect improvements to tools, processes, or service design. The latest version is effective when posted on ripperplay.net.
Contact
- Email: rippercasino_support@gmail.com
- Phone: +61 3 9018 4426
- Address: Level 14, 380 St Kilda Road, Melbourne VIC 3004, Australia